You take out and manage a subscription in the web app; you can’t pay in the other apps.

Take out a subscription

  1. Click Upgrade in the sidebar, or go to Settings › Subscription.
  2. Choose Notulist Pro or Notulist Team, and Monthly or Yearly.
  3. For Pro, choose Personal or Business; Team is always for a business. For Team without an organisation, fill in Your organization’s name; you become its owner.
  4. Choose your Country and check the amount under You pay.
  5. Click Continue to payment and pay at Stripe with a card, Apple Pay, Google Pay or iDEAL.

Your subscription starts right away and a running trial ends. In an organisation, only an owner can take out Team, billed for at least 2 users. A member who joins later is added to the next invoice for the rest of the period; a leaver’s paid seat goes to the next member.

Paying for Pro? Upgrade to Team under Settings › Subscription stops your Pro once Team is paid, and refunds the unused days.

VAT

Prices exclude VAT. Consumers pay Dutch VAT (21%), wherever in the EU they live. A business fills in its name and VAT number when paying; with a valid VAT number, businesses outside the Netherlands pay no VAT (reverse charge), and Dutch businesses pay Dutch VAT.

Invoices

Stripe, our payment provider, emails every invoice to the address under Invoices go to; Change sets another. You also find them under Settings › Subscription, or for Team under Organization › Subscription (owners only), as PDFs with Receipt or Pay.

Switch or cancel

Manage lets you change your payment method, billing details or VAT number, switch between monthly and yearly, or cancel. Monthly to yearly happens at once, yearly to monthly at the end of the year. Cancelling takes effect at the end of the period and can be undone until then; after that your account is read-only and your meetings stay. Consumers can withdraw within 14 days, paying for the days used: contact support. See Plans, the trial and your audio allowance.

Payment problems

If a payment fails, Stripe tries again in the coming days; check your payment method under Manage. If it keeps failing, the subscription ends. A payment your bank reversed can be paid with Pay again before the date shown.

EU only

Notulist is only available in the European Union for now. A subscription with a billing address outside the EU is cancelled and fully refunded. Outside the EU? Email hello@notulist.io.